Repairs and Refurbishment
"Recapturing the value of your product"
We bring used product back up to a like-new condition or reconfigure products to recapture the maximum value from sales of these products. Combining the Client's quality standards and our extensive repair experience allows us to conduct these services in a cost effective, efficient and reliable manner for the Client. By using our web-based reporting and key metric feedback system we can ramp up the pre-sale services efficiently and quickly.
Product Filtering
We will review and retest consumer returns to identify units that have no "fault found" and can be classified resold. Typicall these are units that are returned via distributors, manufacturers, retailers and RMA/warranty.
Repairs and refurbishment
We bring returned or blemished consumer products back to a "like new" condition.
Client Advantages
- Final consumer acceptance testing - independent of Client's existing partners
- Product classification services
- Engineer Change Notifications
- Customised Data Collection on product quality
- Beyond economical repair screening (more cost effective than sending direct to repair houses). Luzern can repair and resell quickly. We will conduct a wider scope check on faulty products rather than straight fixing of known faults
- Screening of product returns at Client's request, and preparing for resale, thus reducing admin and freight bills and providing quick turnaround on re-saleable items
- Full reporting of test and refurbished product results at serial number level
